We Are Proud To Ship Worldwide, By Royal Mail International Standard or Tracked & Signed And 1st Class Royal Mail UK & Special Delivery
Order Processing Time
1 to 2 days, in very busy times longer. For 'UK Special Delivery' orders received after 11.00 on a Friday will be processed on Monday, in the week 'Guaranteed Next Day' when orders are received and processed before 11.00am the day before.
Estimated Shipping Times
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
United Kingdom First Class Royal Mail: (No Tracking Number) 1-4 business days.
United Kingdom Special Delivery Royal Mail: Guaranteed Next Day when orders are received and processed before 11.00am the day before (No delivery on Sundays and Saturdays are not guaranteed)
International Standard (No Tracking Number): 7-14 business days approximately, longer in busy times.
International Tracked & Signed: 5-7 business days approximately, longer in busy times.
European Standard: (No Tracking Number) 3-7 business days approximately, longer in busy times.
European Tracked & Signed: 3-5 business days approximately, longer in busy times.
Customs And Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges. Please contact me within: 14 days of delivery
and ship the items back within: 30 days of delivery. Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. But please contact me if you have any problems with your order I may be able to help. The following items can't be returned or exchanged.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Questions About Your Order?
Please do not hesitate to contact me if you have any queries.
Sarah Stevens - email@example.com
I will only use your shipping, billing address and contact information to communicate with you about your order, to fulfil your order and legal reasons. (like paying taxes)